{"id":1863,"date":"2021-04-19T14:56:18","date_gmt":"2021-04-19T12:56:18","guid":{"rendered":"http:\/\/service.ka-as.dk\/?page_id=1863"},"modified":"2022-01-17T12:59:25","modified_gmt":"2022-01-17T11:59:25","slug":"complaint-form","status":"publish","type":"page","link":"https:\/\/service.ka-as.dk\/en\/complaint-form\/","title":{"rendered":"Complaint form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1863\" class=\"elementor elementor-1863 elementor-1210\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4acf158 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4acf158\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-247326e\" data-id=\"247326e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2281386 elementor-widget elementor-widget-heading\" data-id=\"2281386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaint form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fcff3b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcff3b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2e7991e\" data-id=\"2e7991e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4b686e elementor-widget elementor-widget-text-editor\" data-id=\"c4b686e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 column\"><div><p><strong>A justifiable complaint may be submitted when a product:<\/strong><br \/>\u2022 Is damaged during transport.<br \/>\u2022 Is missing pieces or components upon delivery, or if the incorrect quantity is delivered.<br \/>\u2022 Is delivered with the incorrect dimensions or is incorrectly produced.<br \/>\u2022 Does not live up to the manufacturer&#8217;s standard of quality.<\/p><p><strong>A complaint is not deemed justifiable when a product:<\/strong><br \/>\u2022 Is damaged by the buyer.<br \/>\u2022 Is ordered incorrectly (e.g. due to measurement errors).<br \/>\u2022 Is not installed or assembled properly.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9e378e9\" data-id=\"9e378e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d39c391 elementor-widget elementor-widget-text-editor\" data-id=\"d39c391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>How can I submit a complaint?<\/strong><br \/>It is important that you submit a complaint immediately upon identifying a defect, damage or anything else that is justifiable of a complaint.<br \/>In order to submit a complaint, you must fill out our complaint form below and click &#8216;Send&#8217;.<\/p><p><strong>When can I expect a response?<\/strong><br \/>We will process your complaint as quickly as possible, and in most cases within two business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-072188e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"072188e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fd42a1\" data-id=\"4fd42a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dda0432 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dda0432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a51f26b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a51f26b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d9a942d\" data-id=\"d9a942d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a975c6 elementor-widget elementor-widget-text-editor\" data-id=\"8a975c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Attach photo documentation.<\/strong><br \/>If possible, we ask that you attach photo documentation to the form so that we can process your complaint as quickly as possible.<\/p><p><strong>Transport damage \/ defect.<\/strong><br \/>Remember that complaints concerning transport damage or defects found upon delivery to the end customer or to your warehouse must be submitted by no later than 30 days after receipt of the item(s) in question.<\/p><p><strong>TIP: Provide a possible solution to the complaint.<\/strong><br \/>We cannot guarantee that your suggestion will be followed, but we may expedite the solution to the complaint with this information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ace9fe\" data-id=\"1ace9fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b390039 elementor-widget elementor-widget-html\" data-id=\"b390039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/analytics.clickdimensions.com\/ka-asdk-agtxy\/pages\/wlyvc3opeeyjqwanojp57q.html?PageId=0b15b658a973ec118943000d3a3a79ed\" allowtransparency=\"true\" width=\"100%\" height=\"1200px\" type=\"text\/html\" frameborder=\"0\" style=\"border:0\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaint form A justifiable complaint may be submitted when a product:\u2022 Is damaged during transport.\u2022 Is missing pieces or components upon delivery, or if the incorrect quantity is delivered.\u2022 Is delivered with the incorrect dimensions or is incorrectly produced.\u2022 Does not live up to the manufacturer&#8217;s standard of quality. A complaint is not deemed justifiable [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1863","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaint form - KA Interi\u00f8r A\/S<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint form - KA Interi\u00f8r A\/S\" \/>\n<meta property=\"og:description\" content=\"Complaint form A justifiable complaint may be submitted when a product:\u2022 Is damaged during transport.\u2022 Is missing pieces or components upon delivery, or if the incorrect quantity is delivered.\u2022 Is delivered with the incorrect dimensions or is incorrectly produced.\u2022 Does not live up to the manufacturer&#8217;s standard of quality. 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